Q: How do I change my phone number and/or email address?
A: Contact information for ParentSquare is pulled from Skyward Family Access. To update your information in ParentSquare it must first be updated in Family Access. Click here for instructions on how to update your contact information. ParentSquare information syncs from Skyward Family Access nightly, so updates you make may not reflect in ParentSquare until the next day.
Q: How do I add a parent/guardian?
A: Any parents and guardians added to Skyward will reflect in ParentSquare. To add a parent or guardian to Skyward, please reach out to our Welcome Center at welcome@wayzataschools.org.
Q: How do I change my language setting in ParentSquare?
A: You can update your language under "My Account." Click here for instructions!
Q: How do I change my notification settings?
A: Language settings can be found under "My Account." Click here for instructions
Q: Should I merge my account with my partner?
A: Parents and guardians have the option to merge or combine their accounts with their partners. Having accounts merged means both of you will share a log-in for ParentSquare; if you choose not to merge, you both will still receive the same communications! It is up to user preference if you want to combine or keep it separate. Click here for instructions on how to combine your account.
Q: Why have I stopped receiving communications from my school?
A: The first thing to check if you notice you have stopped receiving texts, emails, or push notifications from your school or the district is your notification settings. If you see in your notification settings that any are marked "off," you will not receive said communication type. You can toggle that switch back to on to receive those messages again! If your notification settings show that everything is "on," but you are not receiving messages, please contact your school, and they can assist you further!