Help Desk
We provide support to families, students, and staff for technology use in the district.
Contact the Help Desk
- Phone support: 763-745-5100
- Email support: helpdesk@wayzataschools.org
- Operating hours: Monday–Friday, 7 a.m. to 4:30 p.m. (Central Time)
- Office location: District Service Center, 13305 12th Ave N, Plymouth, MN 55441
What to expect: Emails received during operating hours typically receive a response within two hours. If your issue prevents a student from participating in a live class or completing an exam, please call us directly for immediate help.
What we support
- Account access: Password resets, locked accounts, and multi-factor authentication (MFA) troubleshooting.
- District software: Logging into and navigating Skyward Family Access, Canvas, Google Workspace, and more.
- Network connectivity: Connecting district-issued iPads and laptops to school Wi-Fi or troubleshooting home connection barriers.
- Hardware operations: Basic troubleshooting for screen malfunctions, battery charging issues, and keyboard failures before sending devices out for physical repair.
Contact us
Technology
helpdesk@wayzataschools.org
Phone
763-745-5100
Address
13305 12th Ave N
Plymouth, MN 55441
Hours
Monday through Friday
7:30 a.m. to 4 p.m.