WPS Technology

January 23, 2019


iOS 12 - Update Required for Student iPads


Students must update their iPads to iOS 12.


Testing Requirements

Improved Functionality and Features

Improved Security

End of semester



Your iPad must be updated before February 14, 2019. If your iPad is not updated by this time it will be forced into a "locked down/unusable" state until the update is complete.

Update Directions:

  1. Backup your iPad (Important: iCloud Restores are no longer available)
    1. Backup Notability to Google Drive
    2. Backup photos and videos to Google Drive
  2. Plug your device into power.
  3. Tap Settings > General > Software Update.
  4. Tap Download and Install.
  5. Once the download is complete, tap Install Now.
  6. Enter your passcode if prompted.

Not Enough Free Space to Update?

Option 1: (Backup to Google Drive then wipe, setup new, and update iPad)

  • Important: This process involves wiping your device and setting it up new. Your app data will be lost unless it is backed up to Google Drive.

Option 2: (See building tech support, remove apps, then update iPad)
Please see your building tech support in the media center for assistance with this option.


Further Information:

Once your iPad has been updated to iOS 12, you will be able to remove apps once again.

  • Note: It may take up to 1 day, after the iOS update is performed, for apps to be removable.

If you have any questions or issues please contact your building technology support staff located in the media center or email the help desk at helpdesk@wayzataschools.org.

Technology Helpdesk

Phone 763-745-5100
Email us at helpdesk@wayzataschools.org
Hours 7:00 a.m. to 4:30 p.m., Monday through Friday

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210 County Road 101 N, P.O. Box 660, Wayzata, MN 55391 | 763-745-5000

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